Shipping & Delivery

At Raabta, every order is carefully packed and quality-checked before it leaves our warehouse. We work with trusted logistics partners to ensure your purchase reaches you safely, securely, and in excellent condition.

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Order Processing

• All orders are processed within 1–3 business days after successful order confirmation.
• Every garment undergoes a final quality inspection before dispatch to ensure it meets our quality standards.
• Orders placed on weekends or public holidays are processed on the next business day.
• Once an order has been packed and handed over to our shipping partner, it can no longer be modified or cancelled.

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Estimated Delivery Time

• Delivery timelines vary depending on your shipping destination.
• Most orders are delivered within 3–7 business days after dispatch.
• Remote or difficult-to-access locations may require additional transit time.
• Delivery estimates are approximate and may occasionally vary due to weather conditions, customs clearance, public holidays, courier delays, or other unforeseen circumstances beyond our control.

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Order Tracking

• Once your order has been shipped, you'll receive a shipment confirmation via email or SMS.
• The confirmation includes a tracking link so you can monitor your package throughout its journey.
• If tracking information is not received within the expected processing period, please contact our customer support team.

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Delivery Information

• Please ensure your shipping address, contact number, and email address are accurate when placing your order.
• If delivery cannot be completed due to an incorrect address, recipient unavailability, or other customer-related reasons, the courier may attempt re-delivery or return the package according to their policy.
• Additional shipping or handling charges may apply if a package needs to be re-shipped due to incorrect delivery information.

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Receiving Your Package

• Please inspect your package upon delivery before accepting it.
• If the package appears damaged, tampered with, or opened, we recommend taking photographs before opening it.
• If you receive an incorrect, damaged, or defective item, please contact our customer support within 24 hours of delivery along with your order number and supporting photographs.

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Need Help?

If you have any questions regarding shipping, delivery, tracking, or your order, our customer support team will be happy to assist you. We're committed to making your shopping experience with Raabta smooth from checkout to your doorstep.